Ubisoft has recently found itself at the center of controversy with their latest move, sending out warning emails to users with “inactive” accounts. The company has made it clear that accounts labeled as inactive will be shut down if users fail to log in within a 30-day window. This development has raised concerns among gamers who fear losing access to their hard-earned purchased games and downloadable content (DLC). While Ubisoft claims the decision is to comply with data protection laws, some players speculate it could be a sneaky tactic to get people playing more often. In this article, we’ll dig into the nitty-gritty of Ubisoft’s policy and explore ways users can safeguard their accounts from getting the boot.
Ubisoft’s Account Closure Policy:
Ubisoft hasn’t spilled the beans on the exact criteria for considering an account inactive, leaving users scratching their heads. Some have even received warning emails despite having logged in within the past year, adding to the confusion. According to Ubisoft, this move is all about data protection regulations, but it’s sparked a debate about whether it’s genuinely about safeguarding data or just pushing players to get in the game.
Steps to Avoid Account Closure:
If you’ve got an Ubisoft account that you don’t use all that often, you’ll need to take action to keep it from being shown the door. The clock’s ticking, and you have 30 days to log in to your account and keep it alive. Don’t be shy about reaching out to Ubisoft support to ask for an exemption if you need extra protection for your account.
Key Details to Keep in Mind:
Inactivity Period: Ubisoft’s keeping mum about how long an account can be inactive before getting the boot. That means users need to stay vigilant about account activity.
Account Closure Exceptions: The good news is that accounts inactive for less than four years won’t be axed. So, if you take the occasional gaming hiatus, you should be in the clear.
Warning Period: Ubisoft is giving you a heads-up with a 30-day warning before they pull the plug on your account. Make use of that grace period to log in and save your account from closure.
Action on Account Closure: If you don’t log in during the warning period, say goodbye to all the games and DLC you bought through Ubisoft.
Contacting Ubisoft Support:
If you need answers or a helping hand, Ubisoft support is there for you. Don’t hesitate to reach out to them for any questions or concerns you might have.
Ubisoft’s decision to close inactive accounts within 30 days has ignited a heated debate among gamers. While the company claims it’s all about data protection, there are doubts among players, suspecting alternative motives. To ensure you don’t miss out on your games and DLC, it’s crucial to log in within the designated timeframe or seek an exemption through Ubisoft support. By staying informed and proactive, you can keep your gaming experience smooth and uninterrupted.